ARION FAQ
Find answers to all the frequently asked questions, vist our helpcenter or contact us directly. ARION HELP CENTERCONTACT USFrequently asked questions
Find more information in our Help Center about how to get the most out of your ARION. Can’t find what you’re looking for? Shoot us an email at support@ato-gear.com or use the live chat for a quick response.
ARIONCOACH
What is ARIONCOACH?
How to set up ARIONCOACH?
If you need help setting up your ARIONCOACH, visit our ARIONCOACH onboarding page with a step by step guide on how to get started with ARIONCOACH. Learn more here.
For whom is ARIONCOACH suitable?
How does ARIONCOACH work?
How does the coaching AI work?
Can I run without my phone?
Is there also a web dashboard available?
Can I join (future) beta tests?
We would be very glad to have you! If you’re interested in joining the ARION beta group, please shoot us an email at support@ato-gear.com.
ARIONHUB
How to set up ARIONHUB?
If you need help setting up your ARIONHUB, visit our ARIONHUB onboarding page with a step by step guide on how to get started with ARIONHUB. Learn more here.
How do I connect the pods?
How do I insert the ARION smart insoles?
How to insert the ARION smart insoles with orthotics?
Can you clean the ARION smart insoles?
I can't add shoes to the shoe closet?
I can't find my shoe(s) in the global shoe closet?
You can easily manually add shoes to your own shoe closet. Click here to learn how to add shoes to the shoe closet!
General
What metrics does ARION measure?
ARION provides a lot of running metrics to coach you on. For a full list of ARION metrics and what they mean, please check this webpage.
How much does it cost?
What’s included in an ARION pack?
The ARIONCOACH app can be downloaded for free on iOS and Android.