ARIONHUB Troubleshooting

I cannot use the Admin Dashboard

Learn what to do if you cannot log in to the Admin Dashboard or cannot use the features in the Dashboard.

Unable to Log In

Unable to Log In

Step 1 – You may not have an account yet

If you cannot log in:

• Verify that you have set a new password after receiving the introduction email from ARIONHUB
• Verify you are using the correct email address
• Your email address must be registered in the Admin Dashboard to access the ARIONHUB app

To reset your password:

• Click ”Forgot password” and follow the instructions in the email sent to your email address
• If you did not receive a password email, please check your spam folder. If the email is not there, you might not have an ARIONHUB account. Please contact support for further assistance

Note: Please contact the owner of your ARIONHUB system to create an account for you. You can also contact support for assistance.

Step 2 – Your account may not have the required permissions

• Check with the system owner to update your role and access rights in the Admin Dashboard

If after these steps and tips you are still experiencing issues, please reach out to support for further instructions.